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Privacy Policy Statement

When you submit a form on this website, you are entrusting us with your personal data. We do our best to keep your trust, and we would like to explain how we deal with it.

ClaimSense is built and operated by DataSentics, a.s., part of the Bull group. When you use this website, DataSentics acts as the data controller for your personal data on behalf of ClaimSense — meaning DataSentics decides how and why your data is processed, and is your point of contact for any privacy request described below.

“Submitting a form” refers to any point where you send us your details through this site — for example booking a walkthrough, requesting pricing, applying to the partner program, or applying for a job. In each case you choose which information to share, and this statement explains what happens to it.

1

Data Controller and contact details

The Data Controller is:

DataSentics, a.s. — the company that builds and operates ClaimSense — a company established and existing under the laws of the Czech Republic, ID No.: 05355541, having its registered office at Washingtonova 1599/17, Nové Město, 110 00 Praha 1, Czech Republic, File No. B 24293, administered by the Municipal Court in Prague (“DataSentics”).

Should you have any questions concerning the data processing, please feel free to contact us:

Email: info@datasentics.com
Address: Washingtonova 1599/17, Nové Město, 110 00 Praha 1, Czech Republic

2

Categories of personal data being processed

DataSentics may process the following categories of your personal data:

  • Identification and contact data: name, surname, email address, nationality, etc.;
  • Cookies, web beacons and similar technologies: identification for tracking one person’s behavior on online channels;
  • Client value data: marketing preferences;
  • Image: photographs and video recordings.
3

Purpose and legal basis of personal data processing

DataSentics processes your personal data for offering, organizing, and conducting online events, such as webinars or training, and presentation of services and products that DataSentics develops and offers.

DataSentics performs most of the personal data processing activities to fulfill everything DataSentics and you agreed, which includes processing requests, applications, sending you the access details, and conducting the online events.

DataSentics also processes your personal data based on its legitimate interests. DataSentics may perform analyses on how you use and how satisfied you are with the services and contact you in this respect. DataSentics may inform you about new online events, services, or products, send you newsletters or notifications and offers. DataSentics may also make video recordings or photographs to document the event and inform the public. Based on the legitimate interests, DataSentics further processes personal data for the purpose of debt collection if applicable.

Like everyone else, DataSentics has statutory obligations, e.g., accounting and tax requirements or obligations towards the official authorities. To satisfy them, DataSentics processes the necessary data.

Last but not least, your data may be processed by DataSentics based on your consent for the specific purposes of the processing. For instance, if you grant consent, DataSentics may publish your reference on the DataSentics website.

4

Period of personal data processing

DataSentics processes your personal data usually until the end of the online event or for the time necessary in line with valid legal regulations or DataSentics’ legitimate interests, particularly for the duration of limitation periods. DataSentics keeps your contact details a little longer in order to inform you of similar events or services.

5

Recipients of personal data

DataSentics may share your personal data with:

  • DataSentics’ contractual parties involved in the provision of services, or
  • upon request or in case of disputes, public authorities — particularly courts, the Police of the Czech Republic, and other law enforcement agencies — to the necessary extent and within the boundaries of the law.

We would like to assure you that all DataSentics’ contractual partners are bound by the duty of confidentiality.

6

Transfer of personal data

Your personal data will be processed in the Czech Republic. DataSentics will not transfer your personal data outside the European Economic Area member states.

7

Your rights in relation to the data processing

  • Access your data — You can contact DataSentics free of charge at any time to inquire whether DataSentics processes your personal data and, if so, request detailed information about this processing.
  • Correction of incorrect, inaccurate, or incomplete personal data — If there is any change in your personal data, or if you find that DataSentics is working with incorrect, inaccurate, or incomplete data, please let us know as soon as possible.
  • Erasure of personal data — Under certain circumstances, you may ask DataSentics to erase your personal data.
  • Restriction of data processing — If you believe that DataSentics processes your inaccurate data; that processing your data is illegal and you do not want to erase all personal data; or that DataSentics no longer needs your data for the purpose stated here but you would like to use it for defending your legal claims — you may ask us to restrict the processing of some of your personal data or for some processing purposes.
8

Right to object

You may object to the data processing if you believe that the processing of personal data is unlawful.

9

Data portability

You may ask DataSentics to provide you with an extract of your personal data in a machine-readable format for yourself or another controller.

10

Consent revocation

If you have granted DataSentics consent for a specific purpose of processing, you are entitled to revoke your consent at any time.

11

Complaint with the Office for Personal Data Protection

If you believe that DataSentics handles your data contrary to law, you may address a complaint with the Office for Personal Data Protection at any time.